F.A.Q.

FAQ

*When will my order ship out?

-Items are usually shipped out from our vendor warehouse within 1-3 business days but sometimes can take longer due to verification or backorder.

*How long will the delivery take?

-Items are usually delivered within 3-7 business days from the day item is shipped out but can take longer due to weather, holidays, etc.

*Do you offer expedited shipping?

-We offer expedited shipping on most items at additional cost.

*Do you ship to PO BOX or outside of the U.S.?

-Your order can be shipped to physical address, for security reasons the billing and shipping address must be the same.  Unfortunately, we cannot deliver to PO Boxes or APO addresses. We also cannot ship to any of the US Territories including Puerto Rico, Guam, the Virgin Islands.
We offer international shipping on some items. THE CUSTOMER IS RESPONSIBLE FOR ALL TAXES AND DUTIES.
All shipping addresses are verified before the order is dispatched. If the provided address is invalid, your order will be put on hold and our representative will contact you for an address update. Mobile World reserves the right to cancel orders with incomplete or invalid shipping addresses.

*Taxes, Import Duties, and Custom Fees

It is your responsibility to pay all applicable taxes and/or customs fees.

Please note that if import duties and taxes are applicable there may be additional charges charged by the courier company handling the delivery of your goods.

We cannot guarantee that your order will ship in a single box. Products may ship from multiple warehouses to facilitate a faster delivery. The recipient is the importer of record and must comply with all local laws and regulations of the destination country.

Orders shipped from the United States destined for an international destination may be subject to local import taxes, customs duties and fees levied by the country where the goods are being delivered.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be.

Dependening on the destination of the goods, some orders may be charged sales tax. The rate of taxation also varies by destination.

*I did not receive my item or item was damaged, what can be done?

-Please contact us immediately if there are any issues.

*What is your return policy?

-We offer returns on most items within 14 days from the date of delivery. All items must be returned in perfect working condition with original box, manuals, accessories, etc. There may be restocking fee up 20%.

Do you charge sales tax?

There are no sales tax for items shipped to most states. There is sales tax for all items being shipped to NY. Sales tax will also be collected on behalf of some of our vendors for items shipped to certain states.